Widget version 1.20 is live!
Release notes
1.20.15
- Bug fix / Do not show Genesys Web Messenger messages twice after widget reconnects
1.20.14
- Feature / Implemented Ping flow for WebSocket connection check for Genesys Web Messaging
1.20.13
- Feature / More human friendly formatting for downloaded transcript
1.20.12
- Bug fix / Dismiss co-browse termination confirmation popup if co-browse ends
1.20.11
- Feature / Persist chat after the conversation has ended so that user can download transcript
- Bug fix / Do not send 'stopTyping' in Genesys Premise if conversation has already closed
- Bug fix / Open chat links in new tab
1.20.10
- Feature / Option to extend keep-alive mechanism until the end of the conversation
- Bug fix / Conversation transfer in Genesys premises resulted to chat being hidden until the new agent sent a message.
1.20.9
- Bug fix / Prevent any html code in chat input from appearing as html in the chat message.
- Bug fix / Allow up to 1000 characters to chat input.
1.20.8
- Bug fix / Support agent names with spaces between letters (m i k e) and show the name in one line in the co-browse pointer
1.20.7
- Bug fix / Bumped co-browse version
1.20.5
- Bug fix / Bumped co-browse version
1.20.4
- Bug fix / Support for 'embed' in co-browse
1.20.3
- Feature / Exposed method to set which iFrames you want to be excluded from being rendered on the agent side.
1.20.2
- Feature / new event 'conversationDataChanged' that exposes conversation id in Genesys Web Messenger.
1.20.1
- Bumped co-browse version
1.20.0
- Feature / Option to optionally hide the email in an appointment
- Feature / Support multiple deployment ids for web messenger
- Feature / Disable sentry DOM logging
- Bug fix / RestoreState fixes for co-browse